Privacy Policy

Last Updated: 2nd February 2024


Epifeast Inc. (“Epifeast”, “Company”, “We”, “Our” or “Us” and their connotations, which terms may include reference to our affiliates, successors-in-interest and permitted assigns) owns and operates a website (URL: and controls its social media pages (including but not limited to those on Instagram, Facebook, LinkedIn, and Twitter) (hereinafter collectively referred to as “Platform”).

Our Platform primarily acts as a self-contained program and software which works in connection with Our smart robot sous chef (“Product”) and integrates with Our website to prepare food in accordance with the recipes subscribed to by Our customers. Additionally, Our Platform provides a gateway to purchase Our Product.

This Privacy Policy explains how and when Epifeast collects information from its end users or the visitors to the Platform, which may include their personal information (“Personally Identifiable Information”) and health-related information (“Personal Health Information”), how We use such information, and the circumstances under which We may disclose such information to others. This Privacy Policy applies to (a) users who visit Our website; (b) users signing up to Our Platform; (c) users subscribing to Our newsletters; or (c) users using Our Product (hereinafter collectively referred to as “You”).

This Privacy Policy shall be read along with our Terms of Use (“Terms”) set out at Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in the Terms.


You will be deemed to have read, understood and agreed to the terms as provided in this Privacy Policy. By granting your assent to this Privacy Policy, You provide consent to such use, collection and disclosure of your Personally Identifiable Information and/ or Personal Health Information as prescribed in this Privacy Policy.

You have the right to opt out of Our services at any moment. In addition, You can, by sending an email to, or by visiting Our support website., inquire whether We are in possession of your Personally Identifiable Information and/ or Personal Health Information, and You may also request Us to delete and destroy all such information.

In the event Our services are used on behalf of any other individual (such as a child/ parent etc.),or on behalf of any entity, You hereby represent that You are authorised to accept this Privacy Policy and share such data as required on behalf of such person or entity.

Information collected by Us

Contact and order fulfilment information: We collect your contact information (such as name, email address, phone number and location) when You sign up on Our Platform.

Billing and payment information: If You make a purchase on Our Platform, We collect your billing details such as residential address, email address and financial information including but not limited to (i) your credit/ debit card details; (ii) bank account details; and (iii) such other information that may be required in order to process the billing.

Personal Health Information: During the course of your use of Our Product, you may provide Us with information regarding your health (including but not limited to allergies, blood sugar levels, cholesterol levels). We collect such information in order to improve the performance and efficiency of Our Product, in order to serve You better.

Information relating to your food and dietary preferences: When You use Our Product, We collect information regarding the recipes You prefer and the ingredients You use. This helps Us understand your food and dietary preferences which in turn helps us improve your experience with our Product and/ or Platform.

Usage information: When You access or use Our Product and/ or Platform, We automatically collect and receive usage information (e.g., when you view or search the website). We also collect data about the devices You use to access the Platform (e.g., IP addresses, device type, mobile network information, unique device identifier, operating system, browser type, application version, pages visited, and referring web pages). This information is sometimes called “log data” and helps Us improve and customize the Platform. This information is generally non-identifying in nature, but if We associate it with You as an identifiable person, We will treat it as Personally Identifiable Information.

Account information: When You register on Our Platform, We collect information such as your full name, username, password and email address.

Research and development related information: We collect anonymized and aggregated information that does not identify You as a specific natural person (“Anonymized Data”) for purposes that include testing Our systems, research, data analysis, determining how to best market and promote Our Platform and/ or Product, improving the Platform and/ or Product, and developing new features and functionality within the Platform and/ or Product.

Technologies We use to collect information

Technologies We use to collect log data, directly or through our service providers, may include cookies (data files placed on your mobile device used to access the Platform), analytics software, and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed). A pixel tag may tell your browser to get content from another server.

We, or Our service providers, may place cookies or similar files on your device used to access the Platform for security purposes, to facilitate navigation, and to personalize your experience while using the Platform. It may be possible to refuse to accept cookies by activating the appropriate setting on your device. However, if You select this setting, You may be unable to access all or parts of Our Platform, and some of our features and services on the Platform may not operate as intended.

Third-Party Information Collection and Cross-Device Collection

When You use the Platform, certain third parties may use automatic information collection technologies to collect information about You or your device. These third parties may include your mobile service provider, your mobile device manufacturer, and third parties engaged by Us to host or store information, including information obtained through the Platform, or provide certain services for Us, including advertising, marketing, analytics providers (“Ad Partners”). These third parties may use tracking technologies to collect information from You when You use the Platform.

The information they collect may be associated with your information or they may collect information, about your online activities over time and across different websites, apps, or other online services websites. Our Ad Partners may also use such technologies to deliver advertisements to determine whether You have already been shown an advertisement or how it performed, or provide Us with information about how You interacted with an ad.

We have also implemented certain Ad Partner services, which may categorize cookie information so that We and Our third-party service providers can better deliver advertisements that are relevant and useful to You on the Platform and on various websites across the internet. We may combine the information Ad Partners collect from You with information We collect through Our Platform. For example, if You authenticate with your account via a single sign-in method, such as SAML, We will have access to information that authentication provider sends, such as your email address.

We may also allow Ad Partners to serve advertisements on our behalf across the Internet and in third party applications. We do not control the third parties’ tracking technologies or the way they may be used. If You have any questions about an advertisement or other targeted content, You should contact the responsible provider directly.

Use of Information

We may use your information for the following purposes:

• To create and maintain your account.
• To provide personalization to improve user experience.
• Communicating with You: This includes to respond to your questions or inquiries; to supply you with requested information; and to provide You with informational or promotional communications about Our products and services We think might interest You.
• Providing and improving the Platform: This includes to facilitate any purchases and payments You may choose to make using the Platform; to conduct market research and surveys; to conduct promotional activities, including contests, in association with the Platform; and to improve our products and services.
• Identifying product and service preferences.
• Preventing harm: This includes to validate credentials, authenticate customers and prevent fraudulent transactions.
• To dispatch transaction-related communications such as billing reminders.
• Other purposes permitted or required by law.

Notwithstanding anything to the contrary in this Privacy Policy, when We collect any Anonymized Data which does not personally identify any individual, We may use and disclose this information for any purpose, except where We are explicitly required to do otherwise by applicable law .Examples of Anonymized Data include: physical location information, demographic information, including gender, dates of birth, ZIP codes, etc., or any Personally Identifiable Information and/or any Personal Health Information that has been anonymized, aggregated or de-identified.

If We combine any Anonymized Data with your Personally Identifiable Information and/ or Personal Health Information (such as combining your location with your name/ blood sugar levels), We will use and disclose such combined information as Personally Identifiable Information in accordance with this Privacy Policy. Similarly, if applicable law requires that we treat certain Anonymized Data as Personally Identifiable Information, We will only use and disclose such information in accordance with this Privacy Policy.

Third-party disclosure

When you provide information to Us during your use of the Platform, such information may be shared with by Us with Our service providers and such other partners that provide business, professional, or technical support functions to us. Our service providers include website host providers, data warehousers, analytics providers, third-party payment processors, order fulfillment providers, and customer support providers. These service providers are authorized to use your Personally Identifiable Information/ Personal Health Information only as may be necessary to provide these services to

We reserve the right to transfer any information We may have about You in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of Our business.

We may also use, or disclose your information to third parties if We have reason to believe that using or disclosing such information is necessary to (i) investigate possible unlawful activity or security breaches; (ii) identify, contact, or bring legal action against someone who may be violating one of Our agreements; (iii) cooperate with lawful requests from law enforcement or other government authorities, such as valid subpoenas or court orders; or (iv) protect Our rights, safety or property.

Information protection

We protect your information by maintaining physical, administrative, and technological safeguards intended to help protect against unauthorized use, disclosure or access. Information may only be accessed by persons within Epifeast, or Our affiliates, or Our third-party service providers, who require such access to carry out the purposes indicated above.

We retain information that We collect for as long as reasonably necessary to fulfill the purposes for which it was collected or to meet any legal requirements. Although We have taken commercially reasonable measures to help protect our Platform, computer systems, and any information that We have collected against unauthorized use, access, disclosure, misuse, alteration, or destruction, there are no security measures that can provide absolute protection. We cannot ensure or warrant the security of any information You provide to Us.

Information may be accessed or used by Us or transferred to Us or to Our affiliates, business partners, or service providers elsewhere in the world. We will treat the information subject to this Policy according to this Policy regardless of where it is processed or stored. Information may be subject to access requests from governments, courts, or law enforcement in jurisdictions outside India according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, We will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the information.

International Data Transfers

All or any information processed by Us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States, India, or such other countries, which may have different data protection laws from the laws in the country of your residence. We undertake to safeguard your information as per globally accepted security standards and in accordance with all applicable laws.

If You are a resident of the European Union and/ or subject to the European General Data Protection Regulation (Regulation (EU) 2016/679), please reach out to us at Our contact details below with the specifics of your request/s, and We will ensure that your data collected, stored, and/ or used by Us (if any) and their privacy are protected in accordance with the laws and regulations applicable in your jurisdiction. We would like to make sure that You are fully aware of your data protection rights, which may include the right to access, rectification, erasure, restrictor object to processing, data portability, etc. If You make a request under this head, we will endeavour to respond within one month.

Third Party Disclaimer

Our Platform may contain links to other websites. Please note that when You click on one of these links, You will be entering another website over which We have no control and for which We will bear no responsibility. Often these websites require You to enter your Personally Identifiable Information and/ or Personal Health Information.

We encourage hereby encourage You to read the privacy policies of all such websites as their policies may differ from our Privacy Policy. You hereby agree that We shall not be liable for any breach of your privacy or Personally Identifiable Information and/ or Personal Health Information or for any loss incurred by Your use of such websites or services. The inclusions or exclusions are not suggestive of any endorsement by Us of the website or contents of the website. You may visit any third-party website linked to the Our Platform at your own risk.

Additionally, the Platform may allow for certain content generated by You, which can be accessed by other users. Such users, including any moderators or administrators, are not authorized representatives or agents of Epifeast and their opinions or statements do not necessarily reflect those of Epifeast and We are not bound thereby to any contract to that effect. Epifeast expressly disclaims any liability for any reliance or misuse of such information that is made available by You.

Your choices; Opt-out; Third-party tracking

If You have submitted information to Epifeast and would like to have it updated, corrected, or removed, please contact Us using the contact information provided below. We will use reasonable efforts to comply with your request. However, We may not be able to allow You to update, corrector remove certain information in certain circumstances, for example if it contains information of other persons, or for legal reasons. In such cases, We will provide You with a reasonable explanation of why it is not possible.

(1) Opt-Out

If You receive any promotional email communication from Us, You will be given the option to“ unsubscribe” from receiving further email communications from Us at any time. Your option not to receive promotional and marketing material from Us will not preclude Us from corresponding with You, by email or otherwise, regarding existing or past business relationships with Us, and will not preclude Us from accessing and viewing your information in the course of maintaining and improving the Platform.

(2) Cookies

You can set your browser to refuse all or some cookies or alert you when cookies are being sent. If You disable or refuse cookies or block the use of other technologies, some parts of the Platform may then become inaccessible or may not function properly.

(3) Third-Party Tracking

Third parties, other than our service providers, do not have authorization from us to track which websites, apps, or other online services you visit prior to and after visiting the App or the Website. Please note, however, that we cannot control third-party tracking and there may be some thirdparty tracking that occurs without our consent or knowledge.

Privacy Rights for California Residents

(1) California “Shine the Light” law

California’s “Shine the Light” law (California Civil Code Section 1798.83) permits Users of Our Platform that are California residents to request a list of third parties to whom We have any personal information belonging to any of Our Users, for their marketing purposes. To make such a request, please contact Us at or visit Our support website.

(2) Do not track

As per California law, CalOPPA (California Business & Professions Code Section 22575(a)), it is required for Us to let You know how We respond to web browser Do Not Track (“DNT”) signals. DNT is a privacy preference that Users may set in their web browsers. Unless your browser or device settings are configured to make your activities invisible to usage analytics tools, We do not presently have the capability to omit You from usage analytics to the extent your browser only sends a DNT message and does not otherwise screen You from tracking without any action on Our part.

Changes to this Privacy Policy

We reserve the right to modify or replace this Privacy Policy at any time at Our sole discretion. We will reflect any such modifications to this Policy on Our website and will indicate at the top of this page the date this Privacy Policy was last amended. Any changes to this Policy will become effective upon posting. Your continued access to and/ or use of the Platform after any such changes constitutes your acceptance of, and agreement to be legally bound by, this Policy asrevised. Please periodically review this Policy so that You know, among other things, what information We collect, how We use it, and with whom We may share it. If You have any questions, comments, or requests specific to this Policy, please contact Us as outlined in the Contact Information section below.

Contact Information

If You have any questions or comments regarding this Privacy Policy, or about Our use of your information, please contact Us by email at or via Our support website.